| No | KPI | STD | HCI CKP | HCI JBK | AZKO JBK | IND JBK | SDJ |
|---|---|---|---|---|---|---|---|
| 1 | On Time Planning by LC Customer | 90% |
92.38%
|
96.04%
|
98.23%
|
94.10%
|
99.31%
|
| 2 | % Hit Drop Point Optimization by Area Pengiriman - Armada Customer (CDEL, CDDL, Exclude : Rit 2, Project) |
85% |
85.45%
|
91.50%
|
91%
|
90.19%
|
98.60%
|
| 3 | On-Time Delivery Rate (customer) | 98% |
99.31%
|
96.04%
|
98.12%
|
97.92%
|
99.85%
|
| 4 | On-Time Delivery Rate (store) | 98% |
94.36%
|
60.49%
|
90.12%
|
97.92%
|
99.46%
|
| 5 | Succes Delivery Rate (customer) | 98% |
99.31%
|
97.46%
|
99.43%
|
96.85%
|
99.89%
|
| 6 | Ratio Fleet Utilization | 1.00 |
93.63%
|
116.21%
|
101.51%
|
88.64%
|
114.47%
|
| 7 | % OLF (Optimized Load Factor) - Armada Store | 85% |
66.07%
|
83.43%
|
73.10%
|
60.87%
|
87.69%
|
| 8 | Complain Rate | 95% |
99.80%
|
99.82%
|
99.77%
|
99.76%
|
99.86%
|
